Incidents
Rule triggers, no-wake and geofence events, device health signals, and support escalations. Use incidents to coordinate outreach and build an audit trail tied to a rental and vessel.
Sample incident stream — wire to telemetry + rules engine + support intake.
1Open
2Investigating
1Critical
5In view
| Incident | Type | Severity | Status | Rental | Vessel | Meet at | Assigned | Actions |
|---|---|---|---|---|---|---|---|---|
| INC-2026-0314Mar 29, 2026 · 2:18 PM · TelemetrySpeed exceeded no-wake threshold for 2m 14s in marked zone (sample). | No-wake violation | High | Open | RNT-2026-0141 | Sea Ray 240 Sundeck | Dinner Key Marina — Pier 4, slip 408 | Ops queue | Open |
| INC-2026-0313Mar 29, 2026 · 11:02 AM · TelemetryVessel tracker heartbeat missing > 6 minutes (sample). | Device offline | Medium | Investigating | RNT-2026-0142 | Twin Yamaha FX | Miami Beach Marina — Dock C, slips C-12 & C-13 (dual ski) | Fleet ops | Open |
| INC-2026-0309Mar 27, 2026 · 6:44 PM · RulesRestricted polygon entered; exit confirmed; ops contacted owner (sample). | Geofence breach | Critical | Resolved | RNT-2026-0138 | Pontoon 22 | Bayside Marketplace — north floating docks, berth N-07 | Resolved | Open |
| INC-2026-0298Mar 21, 2026 · 9:28 AM · SupportRenter reported prop vibration after shallow-water stop (sample). | Damage report | High | Investigating | RNT-2026-0129 | Sea Hunt 225 | Pier Sixty-Six — South docks, S-03 | Claims | Open |
| INC-2026-0287Mar 18, 2026 · 4:05 PM · RulesNear-miss proximity threshold hit; later confirmed false positive (sample). | Proximity alert | Low | Dismissed | RNT-2026-0111 | Mastercraft NXT22 | Gilbert's Resort — dock lane 2 | Dismissed | Open |